"Worse than my old Ford Maverick!"

i didnt even bother reading it really.

 

I was just gonna rate it not helpful without reading, but i just had to. i still rated it not helpful, and was tempted to hit the report abuse button but i figured everyone doesn't consider dissing mavericks unfairly like that as abuse.

 

Excellent point.

As a Chrysler tech reading his report it sounds to me that the dealer is a bigger part of the problem than the car is. Looks like its been misdiagnosed on a number of his complaints. Likely flat rate techs throwing parts at it to shut the customer up and get rid of the car. Wonder how much money the big 3 waste on unnecessary warranty repairs. If all the techs were paid by the hour customer service and quality of work would increase ten fold. Thats the solution to his problem.

Certain customers become the boy who cried wolf. When they complain about every little thing the real problems just get blown out the door. Its not likely his past cars that were the problem. Hell I'd be happy to drive an Omni back and forth to work. Havent seen one up here in about ten years though.

All vehicles have problems. I just had a 99 Dakota (great truck) for no start. No bus. Vehicle communications were down. BUS shorted to ground. Therefore no comm. from body computer to tell the PCM vehicle theft OK to start. Traced to the screw for the overhead console installed into the wiring harness. Customer swears the console has never been off. Just eventually rubbed through the wire and shorted it to ground. Cost him 3 hours labor and off he goes. Is it a piece of junk. Nope, great truck. Could had it elsewhere and spent a small fortune on it with parts it didnt need. Then he would curse the truck as being a piece of junk. Not always the vehicles fault. Just bad owners and bad techs.

Of course once in a while we do get a vehicle that we call a lemon. Had a Liberty that fried a rear harness over the diff. dropped a valve on number 3 cylinder then the trans converter let go and cooked the trans. It had 22000 km on it and driven by a sweet lady crossing guard. We eventually got her a new vehicle. Our service manager helped her go through arbitration to get a replacement. Shes a great customer and we all take good care of her.

 

Right on and could not have said it better.